Privacy Policy

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🐾 尊寵樂園農莊 VIP Garden
隱私權政策

尊寵樂園農莊 VIP Garden
查詢電話：+852 70722766
官方網站：https://vipgarden.hk/

歡迎使用 尊寵樂園農莊 VIP Garden（以下簡稱「本農莊」）。本農莊重視您的隱私權，並致力於保護您的個人資料。請仔細閱讀以下隱私權政策，以了解我們如何收集、使用及保護您的資訊。

當您使用本農莊的網站、服務或設施時，即表示您已閱讀、理解並同意本隱私權政策的所有條款。

第一條：收集的資料類型

本農莊可能收集以下類型的個人資料：

  1. 基本識別資料：包括但不限於您的姓名、電話號碼、電郵地址。
  2. 預約及查詢記錄：當您通過網站、電話或 WhatsApp 進行預約或查詢時，我們可能記錄相關通訊內容。
  3. 網站使用資料：包括 IP 地址、瀏覽器類型、瀏覽時間、頁面訪問記錄等。
  4. 寵物資料：包括寵物名稱、品種、年齡、疫苗接種狀況等（如適用）。

第二條：資料收集目的

本農莊收集您的個人資料，目的包括：

  1. 處理及跟進您的預約、查詢及投訴；
  2. 提供本農莊的服務、設施及產品資訊；
  3. 改善網站內容及用戶體驗；
  4. 進行內部統計及分析；
  5. 遵守香港特別行政區相關法律及法規要求。

第三條：資料分享與披露

本農莊不會出售、租賃或交易您的個人資料。我們可能在以下情況分享您的資料：

  1. 法律要求：若法律或政府機構要求，我們可能披露必要資料；
  2. 服務提供商：我們可能委託第三方服務提供商協助營運網站或處理預約，這些提供商須遵守保密義務；
  3. 保護權益：為保護本農莊、使用者或公眾的權益，我們可能披露必要資料。

第四條：資料儲存與安全

本農莊採取合理技術及組織措施保護您的個人資料，防止未經授權的存取、修改、披露或破壞。然而，請注意互聯網傳輸並非絕對安全，我們無法保證資料的完全安全性。

您的個人資料將儲存於香港特別行政區，並僅保留至實現收集目的所需時間，或法律規定的保留期限。

第五條：Cookies 及網站追蹤技術

本農莊網站可能使用 Cookies 及類似技術以提升用戶體驗。Cookies 是儲存於您裝置的小型文字檔案，用於記錄網站偏好及瀏覽行為。您可透過瀏覽器設定拒絕 Cookies，但可能影響部分網站功能。

第六條：第三方連結

本農莊網站可能包含第三方網站連結（例如社交媒體平台）。這些網站有其獨立的隱私權政策，本農莊對其內容或行為概不負責。建議您仔細閱讀該等網站的隱私權政策。

第七條：您的權利

根據香港《個人資料（私隱）條例》，您有權：

  1. 查詢本農莊是否持有您的個人資料；
  2. 要求查閱及獲取您的個人資料副本；
  3. 要求更正不準確的個人資料；
  4. 要求停止使用您的個人資料作直接促銷用途。

如需行使上述權利，請透過以下聯絡方式提出申請。

第八條：直接促銷

本農莊可能使用您的姓名及聯絡方式，向您發送關於本農莊服務、活動及優惠的資訊。如您不希望接收此類資訊，可隨時通知我們停止使用您的資料作直接促銷用途。

第九條：政策修改

本農莊保留隨時修改本隱私權政策之權利。修改後的條款將公佈於官方網站（https://vipgarden.hk/），並標明最後更新日期。建議您定期查閱最新版本。

第十條：聯絡我們

如對本隱私權政策有任何疑問，或欲行使您的權利，請透過以下方式聯絡我們：

  • 📞 電話：+852 70722766
  • 📧 電郵：info@vipgarden.hk
  • 📱 WhatsApp：+852 70722766
📅 最後更新日期：2026年3月

🐾 VIP Garden
Privacy Policy

VIP Garden
Contact: +852 70722766
Website: https://vipgarden.hk/

Welcome to VIP Garden (hereinafter referred to as "the Garden"). We value your privacy and are committed to protecting your personal data. Please read this Privacy Policy carefully to understand how we collect, use, and protect your information.

By using the Garden's website, services, or facilities, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Article 1: Types of Data Collected

The Garden may collect the following types of personal data:

  1. Basic Identification Data: Including but not limited to your name, phone number, and email address.
  2. Booking and Inquiry Records: When you make a booking or inquiry via website, phone, or WhatsApp, we may record related communications.
  3. Website Usage Data: Including IP address, browser type, browsing time, and page visit records.
  4. Pet Information: Including pet name, breed, age, vaccination status (if applicable).

Article 2: Purposes of Data Collection

The Garden collects your personal data for the following purposes:

  1. Processing and following up on your bookings, inquiries, and complaints;
  2. Providing information about the Garden's services, facilities, and products;
  3. Improving website content and user experience;
  4. Conducting internal statistics and analysis;
  5. Complying with relevant laws and regulations of the Hong Kong Special Administrative Region.

Article 3: Data Sharing and Disclosure

The Garden does not sell, rent, or trade your personal data. We may share your data in the following circumstances:

  1. Legal Requirements: If required by law or government authorities, we may disclose necessary data;
  2. Service Providers: We may engage third-party service providers to assist with website operation or booking processing, who are bound by confidentiality obligations;
  3. Protection of Rights: To protect the rights of the Garden, users, or the public, we may disclose necessary data.

Article 4: Data Storage and Security

The Garden takes reasonable technical and organizational measures to protect your personal data against unauthorized access, modification, disclosure, or destruction. However, please note that internet transmission is not absolutely secure, and we cannot guarantee complete security of your data.

Your personal data will be stored in the Hong Kong Special Administrative Region and retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Article 5: Cookies and Tracking Technologies

The Garden's website may use cookies and similar technologies to enhance user experience. Cookies are small text files stored on your device that record website preferences and browsing behavior. You may refuse cookies through your browser settings, but this may affect some website functions.

Article 6: Third-Party Links

The Garden's website may contain links to third-party websites (e.g., social media platforms). These websites have their own privacy policies, and the Garden is not responsible for their content or practices. We recommend that you read their privacy policies carefully.

Article 7: Your Rights

Under the Hong Kong Personal Data (Privacy) Ordinance, you have the right to:

  1. Check whether the Garden holds your personal data;
  2. Request access to and a copy of your personal data;
  3. Request correction of inaccurate personal data;
  4. Request cessation of use of your personal data for direct marketing purposes.

To exercise any of these rights, please contact us using the details below.

Article 8: Direct Marketing

The Garden may use your name and contact information to send you information about our services, events, and promotions. If you do not wish to receive such information, you may notify us at any time to stop using your data for direct marketing purposes.

Article 9: Policy Modifications

The Garden reserves the right to modify this Privacy Policy at any time. Revised terms will be published on the official website (https://vipgarden.hk/) with the last updated date indicated. We recommend that you periodically review the latest version.

Article 10: Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us through the following channels:

  • 📞 Phone: +852 70722766
  • 📧 Email: info@vipgarden.hk
  • 📱 WhatsApp: +852 70722766
📅 Last Updated: March 2026
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